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Retta Isännöinti produces smooth property management services nationally, locally and digitally with the help of a professional service team. When your housing company is in Retta’s capable hands, the housing company’s finances will remain under control, the administration works effortlessly and both housing and technical services run smoothly.
Retta Isännöinti is the largest property management service company for residential housing companies and limited liability real estate companies. We provide property management services to about 120,000 homes around Finland.
Over the past 50 years, our property management service approach has become one of its kind with regards to its smooth, consistent operations. Whether you live in Hanko or Ivalo, we are able to provide you with the exact same high quality and comprehensive property management services. We know your local housing conditions, and the best experts in your area are part of our partner networks.
We have access to a great deal of comparative data on residential services in different areas and their costs, so we always negotiate the most suitable and cost-effective offers and services for your housing company with banks, insurance companies and service providers.
The cost of property management services will also be kept in check thanks to our comprehensive procurement services: by streamlining procurement contracts, we aim to save your housing company at least as much money annually as your housing company pays for our property management services. Thanks to the value-added services of Retta Hankinta procurement services, your housing company also has the opportunity to earn up to thousands of euros as additional income every year.
We oversee comprehensively the smooth running of your housing company’s daily life and long-term planning. The core of our property management services consists of four things, all of which are automatically covered by our service agreement.
Our comprehensive range of additional services also allows us to tailor our property management services to your building’s needs.
We will ensure that the meetings of the Board of Directors and the general meeting of your housing company are held in accordance with the law, and we also offer the opportunity to participate in the meetings electronically. We take care of procurement contract management, the insurance tendering process, financial planning and various legal problems on your behalf, among other services.
The professional accountants of our financial services continuously, proactively and transparently take care of your building’s accounting, financial monitoring, financial statements and reports. Your housing company’s housing charges, rental agreements and purchase ledgers, as well as loan management, are also at safe, competent hands.
We use the best financial administration tools available on the market, and you can also track the financial trends of your housing company through the OmaRetta service.
We offer you a unique OmaRetta online service channel through which messages, newsletter, announcements and reservations concerning your housing and the company can be easily managed.
We handle tasks related to your housing company’s renovations , such as apartment-specific renovation notices, daily repair needs and project management and supervision of major renovations. We also take care of drawing up and keeping an up-to-date long-term maintenance plan for your property, and we offer you the opportunity to monitor your building’s energy consumption.
In addition, as a Retta customer you will also receive the following services through us:
A Retta property manager will never take care of your building alone – they will be supported by a professional property management service team.
Thanks to this teamwork model, your housing company’s property management services will not rest even when the building manager is on holiday: the technical property manager, office property manager, accountant, property secretary, procurement specialist, and energy specialist will keep your housing company running smoothly at all times.
The service team is there for you and your housing company. When the communication between you and the property management services is smooth and transparent, the affairs of your housing company will always be handled as agreed and within the agreed timeframe.
We at Retta Isännöinti keep a close eye on the development of the property management industry and meet the challenges of each era. We have made major investments in our digital services to help you get in touch with us even faster and more reliably than before.
Our OmaRetta service channel is a unique communication channel for the Board of your housing company and each resident, through which all issues related to housing and property management are handled electronically.
Our skilled staff are constantly learning new to serve you and your housing company in both everyday issues and complex problems. Our property managers take care of your housing company just as well as their own homes – we stand by your side!
Living in a housing company is attractive due to its easiness. At the same time, however, certain things must be taken into account when people live together in the same building. In a housing company, matters related to parking, repairs, faults, safety and other important matters are often on the residents’ minds. Due to this, it is important for the housing company that it is managed by a professional and reliable building property management office.
There are 2,500 property managers and 5,000 experts in the property management sector in Finland. A property management company or office typically has 3–5 employees. Property management is a professional service provided by a property management company to a housing company. The property manager acts as the managing director of the housing company and works together with the housing company’s board, residents and service providers. The Board of Directors elects the property manager and also draws up a contract with him/her and the rules that must be followed. A strategy is agreed upon for the housing company, including a plan and objectives regarding the condition of the property, repair needs and the housing company’s objectives. The opinions of residents are also taken into account based on a resident survey.
Professional property management office
Housing companies should invest in quality and choose their property managers carefully. As standards increase, increasing expertise will be required. Vocational training in the field of property management is offered in several educational institutions in Finland. It is possible to study property management both at university level and in upper secondary schools. Degree titles reveal what kind of a degree a property manager has. Property management offices all determine the price of their own services, and therefore pricing varies between companies. You can request a quote directly from a service provider or use online services. It is advisable to compare the coverage of services to the needs of the housing company and assess whether it is sufficient. For example, technical expertise and good networks are necessary if a housing company needs major repairs. Companies can also be interviewed prior to making a decision.
The property management office is responsible for the day-to-day administration of the housing company, which includes the tasks laid down in accordance with the instructions given by the Board of Directors. These tasks may vary according to the size and wishes of the housing company, and the property management office may provide additional services in accordance with its own policy. The duties of the property manager also include ensuring the legality of the accounting and making sure that asset management is organised reliably. It is also the responsibility of the property management office to ensure that all staff members are committed to following the ethical guidelines of property management.
