Retta Isännöinti, Järvenpää

Contact information

Sibeliuksenkatu 19, 04400 Järvenpää
Tel. 010 228 4000

Offices opening hours:
mon-thur 9-16, fri 9-15

Telephone service:
mon-fri klo 9-16

Email:
asiakaspalvelu@retta.fi

Use our simple e-services

OmaRetta is your service channel for managing your housing-related affairs, allowing you to quickly deal with the matter by yourself. You can use the service to easily order documents, update your address information, notify maintenance services of any defects or submit a modification work notification for renovations, and view your own payment information and housing company records

Fault notification

You can submit a fault notification to report problems that require maintenance. In case of urgent issues, such as water damage, you need contact the on-call maintenance service immediately by phone.

Document orders

Conveniently order documents, such as the property manager’s certificate, articles of association, or an extract from the register of occupants, directly from the service and pay for your purchases using your online banking credentials or an invoice.

Own payment information

In the service, you can see all of your invoicing information related to your own housing company, whether it is consideration payments, utility allowances or water bills.

Shift reservations

Send a Reservation Request for your building company’s parking space, sauna or other space.

Moving notice

You can submit a moving notice electronically in OmaRetta easily and quickly.

Töihin Rettalle. Monipuolisia kiinteistöalan tehtäviä

National telephone service

Our professional customer service helps you with everyday housing matters. Note: if you live in an apartment rented by Retta, you can find the customer service ’s contact information here.

Huom! Asiakaspalvelumme on ruuhkautunut, pahoittelemme tilannetta. Voit asioida myös OmaRettassa osoitteessa: OmaRetta.fi

Customer services for housing companies and residents

Our customer service is available to the housing company’s residents by phone, email and chat (referred to maintenance services if necessary).

You can contact us in matters concerning document orders (property manager’s certificates, loan share invoices, etc.) or registration of shares. You can find more detailed information about the registration of shares here.

Our customer service also handles moving notifications, problems with electronic services, parking spaces, sauna shifts, orders for extra keys, changes to housing charges and payment related issues, overdrafts from overpayments (refunded water fees) or receipts (e.g. lawnmower petrol, materials needed for volunteer yard work) and invoices for water fee balances.

Customer service:

Tel. 010 228 4000

Customer service hours:

Mon-Fri 9.00 am -16.00 pm.

The experts of our office

Kati Määttä
isännöitsijä, toimistoisännöitsijä
Jarmo Salenius
isännöitsijä
Pentti Parkkinen
isännöitsijä
Johanna Uski
toimistoisännöitsijä
Petri Luukkonen
isännöitsijä
Olli Vesterinen
isännöitsijä
Mika Leväinen
tekninen isännöitsijä
Tuomo Niittyaho
tekninen isännöitsijä
Johanna Kemppainen
isännöitsijä
Jari Väyrynen
yksikönpäällikkö, AIT, FMA
Irina Havinmaa
vastaava isännöitsijä