{"id":44053,"date":"2024-10-01T08:49:34","date_gmt":"2024-10-01T05:49:34","guid":{"rendered":"https:\/\/retta.fi\/bli-var-kund\/asiakastyytyvaisyys\/"},"modified":"2026-06-30T10:33:08","modified_gmt":"2026-06-30T07:33:08","slug":"toimintatapa","status":"publish","type":"page","link":"https:\/\/retta.fi\/sv\/toimintatapa\/","title":{"rendered":"Verksamhetss\u00e4tt"},"content":{"rendered":"
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Kundn\u00f6jdhet \u00e4r v\u00e5rt m\u00e5l<\/strong><\/h2>\n\n\n\n

Tillg\u00e4nglighet, snabba svarstider, proaktiv service och professionell expertis \u00e4r de egenskaper som v\u00e5ra kunder oftast lyfter fram.<\/strong><\/h3>\n\n\n\n

Retta Way \u00e4r v\u00e5rt unika s\u00e4tt att arbeta med disponentf\u00f6rvaltning. Det bygger p\u00e5 en enhetlig verksamhetsmodell som g\u00f6r det m\u00f6jligt f\u00f6r oss att leverera en h\u00f6gre serviceniv\u00e5 och en mer enhetlig kundupplevelse i alla husbolag vi f\u00f6rvaltar.<\/p>\n\n\n\n

Samarbete \u00e4r en central del av Retta Way. V\u00e5ra disponenter st\u00f6ds av Finlands st\u00f6rsta team av specialister. Experter inom teknisk disponentf\u00f6rvaltning hj\u00e4lper till med \u00e4ndringsarbeten i l\u00e4genheter och st\u00f6rre renoveringsprojekt, medan v\u00e5rt ekonomiserviceteam sk\u00f6ter bokf\u00f6ring, finansiering och l\u00e5neadministration f\u00f6r husbolag.<\/p>\n\n\n\n

Genom att effektivisera v\u00e5ra processer och investera i moderna digitala l\u00f6sningar har vi gjort disponentf\u00f6rvaltningen mer effektiv, transparent och smidig f\u00f6r b\u00e5de v\u00e5ra kunder och v\u00e5ra experter.<\/p>\n\n\n\n

OmaRetta <\/a>–<\/strong>tj\u00e4nsten \u00e4r tillg\u00e4nglig f\u00f6r alla v\u00e5ra kunder. Det \u00e4r en digital portal som \u00e4r \u00f6ppen dygnet runt och d\u00e4r boende, aktie\u00e4gare och styrelsemedlemmar kan sk\u00f6ta husbolags\u00e4renden n\u00e4r det passar dem b\u00e4st.<\/p>\n\n\n\n

OmaRetta betj\u00e4nar b\u00e5de husbolagsstyrelser och boende. Portalen ger omfattande tillg\u00e5ng till information om husbolaget n\u00e4r som helst. Styrelsemedlemmar kan till exempel f\u00f6lja husbolagets ekonomi och kassafl\u00f6de i detalj. F\u00f6r aktie\u00e4gare och boende erbjuder OmaRetta ett brett utbud av praktiska tj\u00e4nster, s\u00e5som att l\u00e4mna in felanm\u00e4lningar, best\u00e4lla dokument och ta del av husbolagets r\u00e4ddningsplan.<\/p>\n\n\n\n

Kundn\u00f6jdhet \u00e4r mycket viktigt f\u00f6r oss. D\u00e4rf\u00f6r satsar vi starkt p\u00e5 kundrespons, responsiv kundservice och professionellt ackrediterad expertis.<\/p>\n\n\n\n

Styrelsemedlemmarna i de husbolag vi f\u00f6rvaltar har gett oss ett Net Promoter Score (NPS) p\u00e5 +61<\/strong>, vilket betraktas som ett utm\u00e4rkt resultat inom servicebranschen.<\/p>\n\n\n\n

Vi m\u00e4ter kundn\u00f6jdheten tv\u00e5 g\u00e5nger per \u00e5r och skickar automatiskt en responsenk\u00e4t efter varje servicekontakt. Detta ger oss en helt\u00e4ckande insikt i v\u00e5ra kunders upplevelser, kvaliteten p\u00e5 v\u00e5ra tj\u00e4nster och v\u00e5r operativa prestation. En v\u00e4sentlig del av processen \u00e4r att g\u00e5 igenom responsen och \u00e5tg\u00e4rda eventuella identifierade problem f\u00f6r att s\u00e4kerst\u00e4lla kontinuerlig f\u00f6rb\u00e4ttring.<\/p>\n\n\n\n

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Bekanta dig med Retta Way<\/strong><\/a><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n
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Beg\u00e4r offert<\/strong><\/a><\/div>\n\n\n\n
Bekanta dig med OmaRetta<\/strong><\/a><\/div>\n\n\n\n
L\u00e4s mer om oss<\/strong><\/a><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n
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\n\t\t\t\t\tV\u00e5ra kunder ber\u00e4ttar\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t
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\n\t\t\t\"\"\t\t<\/div>\n\t\t\t\tL\u00e4s mer<\/span>\n\t<\/div>\n\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Kes\u00e4 uudella pihalla Tampereen Vellamonkadulla<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\"\"\t\t<\/div>\n\t\t\t\tL\u00e4s mer<\/span>\n\t<\/div>\n\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Porvoon korjausrakentamiskilpailun voitto meni Kev\u00e4tkumpuun<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\"\"\t\t<\/div>\n\t\t\t\tL\u00e4s mer<\/span>\n\t<\/div>\n\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Luottois\u00e4nn\u00f6itsij\u00e4 laittoi oululaisen taloyhti\u00f6n asiat j\u00e4rjestykseen ja arjen rullaamaan<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\"\"\t\t<\/div>\n\t\t\t\tL\u00e4s mer<\/span>\n\t<\/div>\n\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

V\u00e4est\u00f6nsuoja valmiina Oulun Kaukovainiolla<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Entisen vuokratalon uusi el\u00e4m\u00e4<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\"\"\t\t<\/div>\n\t\t\t\tL\u00e4s mer<\/span>\n\t<\/div>\n\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Ei en\u00e4\u00e4 huolta huollosta – Espoolaisen taloyhti\u00f6n huolto toimii nyt talon tarpeiden mukaan<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

As. Oy Kuopion Ruoripuisto sai rahoituksen LVI-saneeraukselle is\u00e4nn\u00f6itsij\u00e4n sinnikkyyden ja teknisen osaamisen ansiosta<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Kerava-Tuusulan paloasema siirtyi is\u00e4nn\u00f6itsij\u00e4n suosituksesta maal\u00e4mp\u00f6\u00f6n<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Yli kuusikymppisten talossa nautitaan huolettomasta asumisesta<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\"As.oy\t\t<\/div>\n\t\t\t\tL\u00e4s mer<\/span>\n\t<\/div>\n\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Is\u00e4nn\u00f6inti\u00e4 My\u00f6t\u00e4tuulessa<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\"\"\t\t<\/div>\n\t\t\t\tL\u00e4s mer<\/span>\n\t<\/div>\n\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Talo, joka pesi kasvonsa<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\"\"\t\t<\/div>\n\t\t\t\tL\u00e4s mer<\/span>\n\t<\/div>\n\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Is\u00e4nn\u00f6itsij\u00e4n ja hallituksen yhteisty\u00f6 vauhditti suojellun hirsitalon remonttia<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\"Joensuulainen\t\t<\/div>\n\t\t\t\tL\u00e4s mer<\/span>\n\t<\/div>\n\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Joensuulainen asunto-osakeyhti\u00f6 l\u00f6ysi lainakilpailutuksen kautta paremman lainan<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\"Is\u00e4nn\u00f6itsij\u00e4\t\t<\/div>\n\t\t\t\tL\u00e4s mer<\/span>\n\t<\/div>\n\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Mellunm\u00e4en vanhassa asuinkorttelissa p\u00e4\u00e4tettiin, ettei huonokuntoisia taloja korjatakaan \u2013 \u201dVastaavaa ei ole Suomessa juuri n\u00e4hty\u201d<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\"Helsinkil\u00e4inen\t\t<\/div>\n\t\t\t\tL\u00e4s mer<\/span>\n\t<\/div>\n\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Lainamarginaali tipahti tuntuvasti \u2013 n\u00e4in se onnistui t\u00f6\u00f6l\u00f6l\u00e4isess\u00e4 taloyhti\u00f6ss\u00e4\u00a0<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\"\"\t\t<\/div>\n\t\t\t\tL\u00e4s mer<\/span>\n\t<\/div>\n\t\t
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Kategoriat <\/span>Is\u00e4nn\u00f6inti<\/a><\/span>Kirjoitettu <\/span>

Taloyhti\u00f6n talous pelastui\u00a0\u2013 kiitos valveilla olleen is\u00e4nn\u00f6innin ja hallituksen<\/a><\/h2>\t\t\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"

Kundn\u00f6jdhet \u00e4r v\u00e5rt m\u00e5l. Tillg\u00e4nglighet, snabba svarstider, proaktiv service och professionell expertis \u00e4r de egenskaper som v\u00e5ra kunder oftast lyfter fram.<\/p>\n","protected":false},"author":46,"featured_media":41044,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"3770,3377,6164,4073,3304,1601","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-44053","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nVerksamhetss\u00e4tt - Retta<\/title>\n<meta name=\"description\" content=\"Kundn\u00f6jdhet \u00e4r v\u00e5rt m\u00e5l. 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