{"id":61101,"date":"2025-01-08T14:40:05","date_gmt":"2025-01-08T12:40:05","guid":{"rendered":"https:\/\/retta.fi\/tutustu-omarettaan\/"},"modified":"2026-08-04T18:52:40","modified_gmt":"2026-08-04T15:52:40","slug":"get-to-know-omaretta","status":"publish","type":"page","link":"https:\/\/retta.fi\/en\/get-to-know-omaretta\/","title":{"rendered":"Get to know OmaRetta"},"content":{"rendered":"\n
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You can reach us and manage your matters conveniently through the OmaRetta service portal, available 24\/7.<\/strong><\/h1>\n\n\n\n


Our customer service team assists residents and shareholders with all housing-related matters, both by phone and digitally through the OmaRetta service portal.<\/strong><\/strong>
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You do not need to contact your property manager directly, whether you need information about maintenance charges or payments, wish to reserve a sauna or parking space, or have any other housing-related matter. Our customer service team is available to assist you with all inquiries, ensuring fast, convenient, and efficient service.<\/p>\n\n\n\n

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Go to OmaRetta<\/strong><\/a><\/div>\n\n\n\n
Contact details<\/a><\/div>\n<\/div>\n\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n
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\"OmaRetta\"<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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The digital OmaRetta service is at the heart of our customer service. It brings together all information related to the housing company and everyday living in one place.<\/strong><\/p>\n\n\n\n

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Through the OmaRetta service portal, information flows seamlessly between the housing company, property manager, customer service team and maintenance provider. All day-to-day matters can be managed in OmaRetta, regardless of location or time of day.<\/p>\n\n\n\n

When you use the service for the first time, you authenticate using Mobile ID or online banking credentials. After the initial authentication, OmaRetta can be accessed with your chosen username and password. Some features are also available without signing in.<\/p>\n\n\n\n

The service also provides access to all important contact information related to your housing and property services.<\/p>\n\n\n\n

Go to OmaRetta<\/a><\/div>\n\n\n\n

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OmaRetta educational videos<\/a><\/div>\n\n\n\n

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OmaRetta streamlines the work of your housing company’s board.<\/h2>\n\n\n\n

OmaRetta offers a wide range of features designed to support the work of your housing company\u2019s board and chairperson. The digital service enables electronic meetings, allowing you to participate in decision-making and housing company matters from anywhere in the world \u2013 or simply from the comfort of your own home.<\/p>\n\n\n\n

OmaRetta is always within reach, and all important documents are securely stored in one place for easy access whenever you need them.<\/p>\n\n\n\n

OmaRetta supports your board work<\/strong>
All services that support your housing company board work can be found under the My Housing Company<\/strong> section in OmaRetta.<\/p>\n\n<\/div>\n<\/div>\n\n\n

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Sign Minutes Electronically<\/div>\n
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Leave paperwork and manual signatures behind. OmaRetta gives you easy access to all the information you need for board meetings, including remote meetings, and enables electronic signing of meeting minutes.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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Find documentation quickly<\/div>\n
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All information related to your housing company is always at your fingertips. Whether you need the rescue plan, annual budget, long-term maintenance plan (PTS), or the division of responsibilities matrix, up-to-date documents are neatly organised and readily available in OmaRetta\u2019s document folders.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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All Financial Information at a glance<\/div>\n
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The Finance section in OmaRetta\u2019s board menu provides easy access to your housing company\u2019s latest financial information and purchase invoices. With a clear and intuitive visual overview, key financial data is easy to review and understand at a glance.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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Communicate with ease<\/div>\n
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Whether you’re organising a community work day or informing residents about a laundry room renovation, OmaRetta makes communication easy. Replace traditional noticeboard announcements with fast, effective digital communication.<\/p>\n

You can also target messages to specific groups, ensuring that relevant information reaches the intended recipients.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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Track the status of repairs and other tasks<\/div>\n
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When does the window renovation start, and when will that squeaky radiator in the hallway finally be fixed? OmaRetta\u2019s task tracking feature keeps you up to date on upcoming, ongoing and completed repairs, as well as other tasks related to your housing company.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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Stay on Top of Energy Management<\/div>\n
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The consumption monitoring feature gives you clear insight into your housing company\u2019s water and energy usage. By quickly identifying areas of excessive consumption, you can make better-informed decisions and improve energy efficiency more effectively.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n<\/div>\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n

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OmaRetta Keeps Residents and Shareholders Informed<\/h2>\n\n\n\n

OmaRetta makes everyday housing matters simple and convenient. Reserve sauna turns online, report maintenance issues, and track the status of your requests with ease.<\/p>\n\n\n\n

You can also order important housing-related documents directly through the service. Whether you’re using a smartphone, tablet or computer, OmaRetta is available whenever and wherever you need it.<\/p>\n\n<\/div>\n<\/div>\n\n\n

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Reserve a Sauna Slot, Parking Space or Shared Facility<\/div>\n
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Reserving shared facilities in your housing company \u2013 such as sauna slots, parking spaces, laundry rooms or even the barbecue area \u2013 is easy and convenient with OmaRetta.<\/p>\n

Make a booking<\/a><\/p>\n<\/div>\n <\/div>\n <\/div>\n

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Report Defects and Renovation Plans<\/div>\n
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Planning a renovation or need to report a maintenance issue? OmaRetta makes it easy to submit renovation notifications and maintenance requests online.<\/p>\n

Residents and shareholders can conveniently notify the housing company of planned renovation work and report repair needs directly through the service.<\/p>\n

Submit a maintenance request here<\/a><\/p>\n<\/div>\n <\/div>\n <\/div>\n

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Order Documents and Certificates<\/div>\n
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Need a property manager\u2019s certificate, articles of association or another housing-related document? With OmaRetta, you can order the documents and certificates you need quickly and easily online.<\/p>\n

Pay securely via online banking or invoice and receive your documents without delay.<\/p>\n

Submit an order<\/a><\/p>\n<\/div>\n <\/div>\n <\/div>\n

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Track Alteration Work in Your Apartment<\/div>\n
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Stay informed about renovations, maintenance work and other projects in your housing company. OmaRetta helps you understand when work is taking place and how it may affect your home and daily life.<\/p>\n

Follow your housing company\u2019s updates here.<\/a><\/p>\n<\/div>\n <\/div>\n <\/div>\n

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View Your Payment Status<\/div>\n
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Keep all your housing-related payments in one place. The My Finances<\/strong> section in OmaRetta provides easy access to maintenance charges, service fees, water bills and other payment information.<\/p>\n

You can also track upcoming payments and view any updates or changes as soon as they occur.<\/p>\n

View your financial information here.<\/a><\/p>\n<\/div>\n <\/div>\n <\/div>\n

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View Your Share of the Company Loan<\/div>\n
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In the Loans<\/strong> section of My Finances<\/strong>, you can view the loan share allocated to your apartment.<\/p>\n

The service provides detailed information, including loan and interest details, the current outstanding balance, repayment dates and the most recent interest rate review date.<\/p>\n

View your loan information here.<\/a><\/p>\n<\/div>\n <\/div>\n <\/div>\n

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Track Your Housing Company’s Energy Usage<\/div>\n
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In OmaRetta, you can view your housing company\u2019s water and energy consumption, as well as trends and developments in consumption over time.<\/p>\n

Clear consumption data helps you monitor usage patterns and gain better insight into your housing company\u2019s energy performance.<\/p>\n

Track consumption here<\/a><\/p>\n<\/div>\n <\/div>\n <\/div>\n

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Submit a Move Notification (No Registration Required)<\/div>\n
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Moving in or out of a property managed by Retta Property Management? Submit your move notification easily through OmaRetta.<\/p>\n

We will ensure that your move information is delivered to the property management office and, when required, to the maintenance provider, saving you time and effort.<\/p>\n

Submit your move notification here.<\/a><\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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\n\t\t\t\t\t\t\t\tReliable Customer Service Keeps Everyday Living Running Smoothly\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t
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\n \"Asukkaan <\/div>\n \n Go to OmaRetta <\/span>\n <\/div>\n
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\n \"\" <\/div>\n \n Contact us <\/span>\n <\/div>\n
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Tavoitat meid\u00e4t helposti asiakaspalvelumme avulla. Voit my\u00f6s hoitaa asioitasi k\u00e4tev\u00e4sti OmaRetta -palvelussa 24\/7.<\/p>\n","protected":false},"author":46,"featured_media":48900,"parent":0,"menu_order":102,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"3336,3720,3695,3744,3786,3401","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-61101","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nAsiakaspalvelu ja OmaRetta - Retta<\/title>\n<meta name=\"description\" content=\"Oma asiakaspalvelumme palvelee asukkaita ja osakkaita kaikissa arjen asumiseen liittyviss\u00e4 asioissa OmaRetta -palvelun kautta.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/retta.fi\/en\/get-to-know-omaretta\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Asiakaspalvelu ja OmaRetta - Retta\" \/>\n<meta property=\"og:description\" content=\"Oma asiakaspalvelumme palvelee asukkaita ja osakkaita kaikissa arjen asumiseen liittyviss\u00e4 asioissa OmaRetta -palvelun kautta.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/retta.fi\/en\/get-to-know-omaretta\/\" \/>\n<meta property=\"og:site_name\" content=\"Retta\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-04T15:52:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/retta.fi\/wp-content\/uploads\/2025\/06\/shutterstock_2440437461_edit-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1707\" \/>\n\t<meta property=\"og:image:height\" content=\"2560\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/retta.fi\\\/en\\\/get-to-know-omaretta\\\/\",\"url\":\"https:\\\/\\\/retta.fi\\\/en\\\/get-to-know-omaretta\\\/\",\"name\":\"Asiakaspalvelu ja OmaRetta - 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